on 21/12 Thursday:
I wanna make some purchase on Lazada, It was among my favorite online retailer never fail me before .then after complete the order I make a payment using Pay Pal, because I just use it, this morning for the first time, to buy book from book depo!!!!! and the payment went smoothly. (In syaa allah I hope the book will arrive safely.please pray for me).
few minutes later PayPal send me an email told me that my payment to lazada will be pending and it will be solve in the next 72 hours.then I check at Lazada I still dont get my order number like I use to.now it really scared me because my purchase is worth rm300++ for a guy like me its quite a lot.I am a bit worry so I send a massage to customer care @ Lazada and and do the live chat.
the customer service a.k.a live chat girl said i need to wait for at least 24 hours to know if my order are successful, I also send an email to lazada customer care.to be truth i dont feel at ease at all at first because i dont think i get any satisfying answer. then I send an email to Paypal someone name idzwan reply behalf of Paypal said the review is a normal procedure to make sure the safety of buyers.
friday 22/12 :
the first thing I do in da morning is to check my payment but its still pending!!!.I start to read few blog to learn about this Pay Pall payment pending.Usually I read for seller the payment pending will take more time up to 21 days or perhaps more?!!! but for buyers usually it will only take not more than 72 hours.
and I also read sometime if the detail we provide for the purchase like the name or adress a bit different from our Paypal acc it can be a problem too.soo after check my Lazada acc I realize my name spelling is a bit different and my phone number i use is an old number. so I change the detail on Lazada. and today again I contact Lazada customer service.first thing they ask is my track number.so I explain my problem.
after few email and live chat later I get my track number which they said it not successful because of the pending.but the problem is Paypal already deduct my money from my acc.and again the payment is still pending( of course the email said it need to be at least 72 hours. i just dont have that kind of patience).I told Lazada to send me an email if they said the order is unsuccessful so they did.
saturday23/12
the payment has been send and proceed to Lazada!!!!!!so i just send email to lazada what is my next step.gonna update soon.
24/12
call lazada customer service they said gonna check about it.asking if i can continue my order they said it cant be done
26/12
the lazada give an email said that they already refund my money.check at paypal account it already there.but not yet in my bank acc.they said it gonna take a while b4 got the money to my acc
p/s thank you everyone.
#lazada #paymentpendingpaypal #paypal #lazadamy #protein